MKEYE/MKEYECOMBO

MKEYE/MKEYECOMBO





Quick Q & A: 


Q: What connector does this keyboard have?

A: USB-A connector. It needs a USB-A port as well. 


Q: Are there extra USB ports for this keyboard?

A: No, there is not.

 
Q: Why is the num lock light not active?

A: All Mac series have num-lock enabled automatically therefore, the light will not show.

This keyboard (and mouse, if applicable) are wired and should be plug and play. If your devices do not work when you initially plug it in, we recommend you try the following:

  1. Try a different USB port
  2. Using a USB hub or adapter? Try a different port or adapter to see if there is a difference. 
  3. Try a different computer, if possible.

The number pad is not working. What do I do?


FOR PC

 

Widows key + CTRL + O

  1. Click options → check the “Turn on numeric key pad” option then click ok.

  2. You should now be able to click on the NumLock option and begin using the Macally Numeric Keypad.  You can close the on-screen keyboard once Num Lock is enabled.

**ALSO TRY

Settings →Control Panel → Ease of access → click on “Make the keyboard easier to use” → Ease of access “Turn on mouse keys” (make sure this is off) then click on Apply and then Ok → “Make the mouse easier to use” and make it is not checked as well 

WIN 11

Settings →Control Panel → Ease of access → Change how your keyboard works → click on “Make the keyboard easier to use” → “Turn on mouse keys” (make sure this is disabled/not checked) then click on Apply and then Ok




·         If you go no Excel and try typing 2,4,6,8 check to see if they work as numbers or directional keys.

·         If they work as numbers, and 5 does not work, it is a dead keypad

·         If directional keys do work, something in settings is making it so that they are being used as directional keys

FOR MAC

First method: Hold Shift while holding it, press Delete and let go of both.

Second method: Press clear on number pad

Third method: 

Old OS:

System Preferences → Accessibilities → Mouse and Track pad → Uncheck Enable Mouse Keys


 New OS:

System Preferences → Accessibilities → Pointer Control → Alternate Control Methods → Uncheck (toggle off) Mouse Keys



What do each LED Light mean?


  1. "A" in the square: Caps Lock. LED Light: Blue
  2. "1" in the square: Num Lock. LED Light: Blue (PC ONLY)
  3. Fn in a lock: Function Lock LED Light: Blue (Fn+ESC)
 

For Apple users only - Keyboard set-up assistant 

Once you have successfully connected your keyboard to your Mac, you may get a pop-up that states you  need to identify your keyboard (Keyboard Set up Assistant). Here are the steps:

  1. Click on continue
  2. Press and release the 'Z' key
  3. Press and release the '/?' key 
  4. Choose 'ANSI' as your region
  5. Click 'Done'
Note: There are two instances when this pop up may not come up - The first being the connection was unsuccessful. You can check if this is the case by doing a quick test type in any application you'd like (i.e. Google, Safari, Notes), if you are not able to type, you may want to go through the sync instructions again. The second reason the pop up may not appear consistently is because it only triggers when a new, unknown USB or Bluetooth keyboard is detected, or if the system fails to recognize an existing one due to connectivity glitches. You can always manually do it by:
Settings > Keyboards > Change keyboard type  - (go through process listed above)