RFDDKEY/RFDDKEYCOMBO

Q: Is this a Bluetooth Keyboard?

A: No, this series runs on radio frequency (RF). This keyboard (or bundle) will not function without the receiver/dongle.

Q: What does a dongle look like?

A: Here is the picture of the dongle:

Q: Where is the dongle located?

A: It should be in a Ziplock bag taped to the keyboard.

The keyboard stopped working

Method 1: Swap the AAA battery.

Method 2: Re-sync the keyboard with the dongle/receiver (Directions Below)

If you have the dongle in your computer, unplug it first.
Plug the RF dongle into a computer USB port. The dongle will start to search for a new device, (normally it will cease searching after 15 seconds).
Promptly bring the keyboard a few inches nearby the RF dongle, install the battery into the keyboard battery compartment.
When you see the sync/battery indicator is flashing on the keyboard, immediately press key ‘ESC’ with the left hand (hold it and not release it) and then keep typing the key ‘K’ for 3-5 seconds, and then the keyboard should sync with the dongle automatically. Test the keyboard to see if it works or not.
Repeat steps 1 through 4 if it does not work.

Method 1: Swap the AAA battery.

Method 2: Re-sync the mouse (Directions below)

If you have the dongle in your computer, unplug it first.
Plug the RF dongle into a computer USB port. The dongle will start to search for a new device, (normally it will cease searching after 15 seconds).
Promptly bring the mouse a few inches nearby the RF dongle, install the battery into the mouse battery compartment(or switch to turn on the mouse).
Then immediately press down the scroll wheel and right button together for 3-5 seconds, the mouse should sync with the RF dongle automatically. Test the mouse to see if it works or not.
Repeat Steps 1 through 4 if it does not work.

RFDDMOUSE'S BUTTON