Quick Q & A:

Q: Do I have to use the mouse with the keyboard?

A: No you do not. The keyboard can be used individually. 

Q: Is the mouse dual mode?

A: Unfortunately, it is not. The keyboard is the only device in this bundle that is dual mode.  

Q: How long does it take to charge my keyboard?

A: 1-2 hours 

Q: How long does it take to charge my mouse?

A: 1-2 hours

Q: How long will my keyboard last once fully charged?

A: In Bluetooth mode, the keyboard can last up to One month. 

Q: How long will my mouse last once fully charged?

A: The mouse can last up to One month. 

Q: Can I use the keyboard/mouse on an iPad/tablet or non-Apple device?

A: Yes you can, though the keyboard has a Mac specific layout and certain commands will only work on a Mac. 

How to set up my keyboard

To set the keyboard up in wired mode, connect the wire to your keyboard and then your computer, toggle the switch to wired. 

To set the keyboard up in Bluetooth mode, toggle the switch over to BT. 

• The blue LED light under B1 should begin to blink.
• Go to Settings > Bluetooth > Check to see if BTUCACPKCB comes up under Nearby Devices > Press Connect
• If the blue LED light does not flash when you turn the keyboard on, you will have to manually put it into pair mode by pressing Fn + 1 for 3-4 seconds (or until B1 begins to flash).
• Check to see if BTUCACPKCB comes up under Nearby Devices > Press Connect

For Apple users only - Keyboard set-up assistant 

Once you have successfully connected your keyboard to your Mac, you may get a pop-up that states you  need to identify your keyboard (Keyboard Set up Assistant). Here are the steps:

1. Click on continue
2. Press and release the 'Z' key
3. Press and release the '/?' key 
4. Choose 'ANSI' as your region
5. Click 'Done'

Note: There are two instances when this pop up may not come up - The first being the connection was unsuccessful. You can check if this is the case by doing a quick test type in any application you'd like (i.e. Google, Safari, Notes), if you are not able to type, you may want to go through the sync instructions again. The second reason the pop up may not appear consistently is because it only triggers when a new, unknown USB or Bluetooth keyboard is detected, or if the system fails to recognize an existing one due to connectivity glitches. You can always manually do it by:

Settings > Keyboards > Change keyboard type  - (go through process listed above)

How to set up my mouse

• Turn mouse on (you should see a slow blinking blue LED light)
• Press and hold the BT button for 3-4 seconds until the slow blinking blue LED begins to blink rapidly
• Go to Settings > Bluetooth > BTUCACPMOUSE1 should pop up under Nearby Devices > Press Connect 

My keyboard/mouse isn't working anymore

Make sure the unit is charged. 

If the battery got low enough, the device may have lost connection. You may have to remove/forget the device and re-sync the product again. 

If you are using the mouse on a phone/iPad, you may have to enable Assistive Touch 

• Settings > Touch > Please check/toggle on the Assistive Touch option.

How do I connect the keyboard to multiple devices?

• Turn the keyboard on.
• After setting up Channel 1 (B1) - see instructions above - we will follow the same steps, but change the number we use.
• To initiate pair mode on Channel 2 (B2), press Fn + 2 for 3-4 seconds (or until B2 begins to flash).
• Check to see if BTUCACPKCB2 comes up under Nearby Devices > Press Connect
• To initiate pair mode on Channel 3 (B2), press Fn + 3 for 3-4 seconds (or until B2 begins to flash).
• Check to see if BTUCACPKCB3 comes up under Nearby Devices > Press Connect

How do I connect the mouse to multiple devices? 

• Once your mouse is connected on B1 (see instructions above) - we will follow the same steps, but change the number we use. 
• Turn mouse on.
• Press the BT button so it can move down to B2, immediately press and hold the BT button for 3-4 seconds until the slow blinking blue LED begins to blink rapidly
• Go to Settings > Bluetooth > BTUCACPMOUSE2 should pop up under Nearby Devices > Press Connect 
• Press the BT button so it can move down to B3, immediately press and hold the BT button for 3-4 seconds until the slow blinking blue LED begins to blink rapidly
• Go to Settings > Bluetooth > BTUCACPMOUSE3 should pop up under Nearby Devices > Press Connect