BTTABKEYBAT series

BTTABKEYBAT series

This article will include answers to general questions and troubleshooting steps. 

->BTTABKEYBAT USER MANUAL<-


Q: What types of devices can this keyboard be connected to?
A: You can connect this keyboard to an iPad, tablet, cell phone, desk top, laptop and some TVs

How to pair keyboard to your device

Note: The sync process will vary depending on the device we are connecting to (i.e. iMac Studio, Windows, and iPad). 

To pair with B1 with a Mac (this includes a Mac mini, Macbook, iMac, Mac Studio): 

  1. Turn the keyboard on.
  2. Go to System Preferences/Settings > Bluetooth 
  3. The B1 LED light should be blinking rapidly, if it is not blinking, locate and press the Fn + 1 key (on your number row) at the same time, then let go. Then press Fn + P at the same time and then let go.
  4. Click Connect

Note: To set up a different channel, change the '1' in step 3 to either 2 or 3

 

For Apple users only - Keyboard set-up assistant 

Once you have successfully connected your keyboard to your Mac, you may get a pop-up that states you  need to identify your keyboard (Keyboard Set up Assistant). Here are the steps:

  1. Click on continue
  2. Press and release the 'Z' key
  3. Press and release the '/?' key 
  4. Choose 'ANSI' as your region
  5. Click 'Done'
Note: There are two instances when this pop up may not come up - The first being the connection was unsuccessful. You can check if this is the case by doing a quick test type in any application you'd like (i.e. Google, Safari, Notes), if you are not able to type, you may want to go through the sync instructions again. The second reason the pop up may not appear consistently is because it only triggers when a new, unknown USB or Bluetooth keyboard is detected, or if the system fails to recognize an existing one due to connectivity glitches. You can always manually do it by:
Settings > Keyboards > Change keyboard type  - (go through process listed above)

 

To pair with a Windows device: 

1. Keyboard should be on.

2. Settings > Bluetooth > Add Bluetooth device > Choose option which includes Keyboards/Mouse (leave this screen open) 

3. On the Macally keyboard, locate and press the Fn + 1 key (on your number row) at the same time, then let go. Then press Fn + P at the same time and then let go. 

4. You should get a rapid blinking LED, and soon after the ACEBTKEY should pop up under Nearby Devices, press Connect.

Note: To set up a different channel, change the '1' in step 3 to either 2 or 3


To pair with an iPad: 

1. Keyboard should be on.

2. Go to Settings > Bluetooth (leave this screen open) 

3. On the Macally keyboard, locate and press the Fn + 1 key (on your number row) at the same time, then let go. Then press Fn + P at the same time and then let go. 

4. You should get a rapid blinking LED, and soon after the ACEBTKEY should pop up under Nearby Devices, press Connect.

Note: To set up a different channel, change the '1' in step 3 to either 2 or 3


My keyboard is adding or missing keystrokes

The issue you are encountering may be due to a channel failure. You can test this by changing channels to see if there is any difference in the way the keyboard responds. 
 
Although it may seem like a battery issue, if you were to turn on the keyboard on and all 3 lights turn on and then off, it is a good sign.
  1. Turn the keyboard on.
  2. Go to System Settings > Bluetooth, if the keyboard is listed in your device list, please remove/forget the device (leave this scren open)
  3. Locate and press the Fn + 2 key (on your number row) at the same time, then let go. Then press Fn + P at the same time and then let go.
  4. You should get a rapid blinking blue LED, then BTTABKEYBAT should pop up, Click Connect.


My keyboard will no longer work

This can happen if the keyboard loses connection, which is often tied to a low battery. Go to Settings > Bluetooth > Remove or forget the device if it is listed in your Device List. See above for re-sync instructions. 
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