SLIMKEYC/A/SG

SLIMKEYC/A/SG



Q & A:

Q: Can this keyboard be used on a PC?
A: Yes, however, certain key combinations will be different. Some shortcuts will also be different. (EXAMPLE: CMD key will be Win for PC, Opt will be Alt, Clear will be Num Lock, etc.)

Q: Is there any way to disable the power LED light in the upper right corner?
A: Unfortunately, if the keyboard has power, it will remain on and cannot be disabled. 

My keyboard will no longer type

Here are a few things you can try:

  1. Unplug, plug back in.
  2. Try a different USB port.
  3. Are you using a USB hub? Try a different port on the hub, try plugging the keyboard directly into the computer, even if it is temporarily to see if it responds. 
  4. Are you using an adapter? If possible, switch it out. The adapter may respond differently to each device. 
  5. Try a different computer to see if there is any response. 
  6. Restart your computer. 
  7. If you have a dual USB connection, make sure they are secured. 
  8. Some Mac have the following option, you can try making a change in your settings - 
  • On your Mac, go to:
    System Settings > Privacy & Security
    Scroll down to the Security section.
    Under "Allow accessories to connect," change the setting to "Always."
    Your system may prompt you to enter your Apple ID password to confirm the change.

 

My keyboard is adding or missing keystrokes

You can try unplugging and plugging back in and then test to see if the issue still occurs. If it does, there may be an issue with the PCB board/the component under the key. We suggest you reach out to us. 


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