DYNAMOUSE series

This article consists of troubleshooting your mouse.

->DYNAMOUSE USER MANUAL<-

Because this is a standard wired mouse, there are only a handful of solutions we can offer. If the following recommendations don't work, you can always call in or send us an email.  Contact Us

 

My mouse isn't working

1. Try a different USB port to rule out a faulty connection.
2. If you're using an adapter, double-check that it’s working properly and securely connected.
3. You can also try a different adapter, if possible.
4. Are you using a USB hub? Try a different port.
5. Plug the mouse in directly to your computer, if possible, without the adapter or USB hub. 
6. Try a different computer to see if there is a change.
7. Do you see the red optical sensor light underneath the mouse? If you don't there may be an issue with the power. 

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