Q: What type of devices can I connect this keyboard to?
A: Any Apple device including iPhone and iPad, as well as any non-Apple product.
Q: How do I know if the battery is low?
A: The green LED light will flash.
Q: How do I know when the keyboard is done charging?
A: The green LED light in the corner will turn off.
Q: How long does it take to fully charge?
A: 3-5 hours
Q: How long will my keyboard last after a full charge?
A: Backlight on all the time - approximately 2 weeks. No usage of the backlight - approximately 3 months.
Q: Why does my backlight turn off after a few seconds of non-use?
A: This keyboard comes with a battery saver that automatically turns the backlight off after inactivity.
Once you have successfully connected your keyboard to your Mac, you may get a pop-up that states you need to identify your keyboard (Keyboard Set up Assistant). Here are the steps:
Note: There are two instances when this pop up may not come up - The first being the connection was unsuccessful. You can check if this is the case by doing a quick test type in any application you'd like (i.e. Google, Safari, Notes), if you are not able to type, you may want to go through the sync instructions again. The second reason the pop up may not appear consistently is because it only triggers when a new, unknown USB or Bluetooth keyboard is detected, or if the system fails to recognize an existing one due to connectivity glitches. You can always manually do it by:
Settings > Keyboards > Change keyboard type - (go through process listed above)